Shipping and Returns
At Pifito, we aim to provide fast, reliable shipping to ensure your products arrive on time and in perfect condition. We offer multiple shipping options to suit your needs, whether you're ordering in bulk or for personal use. All orders are processed promptly, with tracking provided for your convenience. Please review our shipping policies below for detailed information on delivery times, costs, and international shipping options.
Free Shipping on Orders Over $75!
We are proud to offer free shipping on all orders over $75 throughout the contiguous United States (lower 48 states). Whether you're purchasing a few items or placing a large bulk order, once your total reaches $75, shipping is on us! For orders under $75, a small flat-rate shipping fee of just $7 applies. We strive to make your shopping experience seamless, with no hidden shipping fees. Enjoy fast, reliable delivery right to your door at no extra cost.
Fast & Free 2-3 Day Shipping Nationwide
We provide free 2-3 day shipping on most items, meaning there’s no extra charge for faster delivery! In some cases, your order may even arrive the next day. The estimated delivery time will be shown on the product page based on your location and the nearest warehouse. With multiple warehouses strategically located across the United States, our products are always nearby, ensuring fast, reliable, and free shipping without any additional fees.
Order Processing Time
Orders for in-stock items placed before 2:00 PM EST typically ship the same day. Orders placed after 2:00 PM may still ship the same day but could be processed the next business day. If an item is back-ordered, we will notify you right away, giving you the option to choose an alternative product if needed.
Delivery Time Estimates
Once your order is shipped, delivery typically takes between 1 to 5 business days, depending on your location, inventory availability, and the warehouse fulfilling your order. If your product is marked with free 2-3 day shipping, it should reach you within that time frame.
Shipping Requests & Potential Delays
If you require expedited shipping or have specific shipping requests, please reach out to us (support@pifito.com) so we can review all available options to meet your needs. Please note that shipping delays may sometimes occur due to circumstances beyond our or our carrier's control. These can include, but are not limited to, severe weather, package unavailability or refusal, natural disasters, civil unrest, labor strikes, or disruptions in transportation networks. In such instances, we kindly ask for your patience and understanding.
International & Offshore U.S. Shipping
For shipments to Hawaii, Alaska, Puerto Rico, or international destinations, please contact our customer service team at support@pifito.com to discuss shipping costs and logistics. We’re happy to assist in finding the best shipping options for your location!
Easy Return & Exchange Policy
We want you to be completely satisfied with your purchase. However, if for any reason you are not, we’re happy to accept returns or exchanges within 30 days of your order. Please contact our customer service team at support@pifito.com to initiate the return process. For your convenience, we will provide a prepaid return shipping label. Please note, return shipping charges are non-refundable unless the product was defective or incorrect, in which case we will cover the cost. All returned items must be in their original packaging when they arrive at our warehouse.
Refund Policy
Once we receive your returned item, we will process a credit to your account in the original method of payment, minus the return shipping costs. For items that were shipped damaged or defective, we will issue a full refund and cover the return shipping costs. If the returned item is found not to be defective upon receipt, the customer will be responsible for the return shipping fees.